Frequently Asked Questions

Who is Mystic Munchies Candy Shop?

Mystic Munchies Candy Shop is your ultimate destination for exploring a world of unique and tantalizing snacks from around the globe. We pride ourselves on curating a selection of novelty treats that you won't find in your everyday candy aisle, sourced and handpicked by passionate candy lovers and experts.

How can I get in touch with Mystic Munchies Candy Shop?

We'd love to hear from you! You can contact us via email at mysticmunchiescandyshop@gmail.com. Our friendly customer service team is here to assist you with any questions, concerns, or feedback you may have.

What is your return policy?

We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return. Please refer to our Return and Refund Policy for more details.

Do you ship internationally?

Yes, we do! We're thrilled to offer international shipping to bring our unique selection of snacks to customers around the world. Please note that shipping times and costs may vary depending on your location.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Once shipped, delivery times may vary depending on your location, usually taking 3-4 business days within Canada and longer for international orders. Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances.

Can I track my order?

Yes, absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package as it makes its way to you.

Do you offer gift wrapping or personalized messages?

At this time, we do not offer gift wrapping or personalized messages. However, our unique selection of snacks makes for fantastic gifts for any occasion!

Are your products suitable for special dietary requirements?

While we strive to offer a diverse range of snacks, please note that not all products may cater to specific dietary requirements. We recommend reviewing the product descriptions and ingredients list for any dietary concerns.

Still have questions?

If you have any other questions or concerns that haven't been addressed here, please don't hesitate to reach out to us at info@mysticmunchies.com. We're here to help make your snacking experience magical!