Shipping policy

Shipping Policy

At Mystic Munchies Candy Shop, we strive to provide you with a seamless and delightful shopping experience from start to finish. Please review our shipping policy below for information on processing times, delivery estimates, and more.

Processing Time: Orders are typically processed within 1-2 business days from the time they are placed. Our team works diligently to ensure that your order is packed with care and attention to detail.

Shipping Time: Once your order has been processed, delivery times will vary depending on your location. In general, shipments within Canada may take 3-4 business days to arrive after processing. Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances.

Shipping Carriers: We primarily use reputable shipping carriers to ensure the safe and timely delivery of your order. Tracking information will be provided once your order has shipped, allowing you to monitor its progress every step of the way.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost for your order during the checkout process before completing your purchase.

Damage During Shipping: While we take every precaution to carefully package your order to prevent damage during transit, we are not responsible for any damage that may occur during shipping. However, if you receive a damaged item, please contact us immediately, and we will work with you to resolve the issue promptly.

Questions or Concerns: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to reach out to us. Our friendly and knowledgeable customer service team is here to assist you every step of the way.

Contact Us: Email: info@mysticmunchies.ca